At Qadri Homoeo, we are committed to ensuring the quality and safety of all homeopathic medicines delivered to our customers. Due to the sensitive nature of pharmaceutical products, our return and exchange policy is strictly governed by hygiene and safety standards.
1. Eligibility for Return or Exchange
We only accept returns or exchanges under the following conditions:
The product seal must be intact and unopened
The product packaging must be undamaged and in original condition
The return request must be made within [3 days] of delivery
Proof of purchase (order number or receipt) must be provided
2. Non-Returnable Items
We do not accept returns or exchanges for:
Medicines with broken or tampered seals
Products that have been used or partially consumed
Items with damaged or missing original packaging caused by the customer
Products returned after the allowed return window
3. Damaged or Incorrect Products
If you receive:
A damaged product, or
A wrong item
Please contact us within 24–48 hours of delivery with clear photos. We will arrange a replacement or refund after verification.
4. Refund Process
Once your return is approved and received, refunds (if applicable) will be processed within [7 business days]
Refunds will be issued via the original payment method
5. Exchange Process
Exchanges are subject to product availability
If the requested item is unavailable, a refund or alternative may be offered
6. Shipping Costs
Return shipping costs may be borne by the customer unless the return is due to our error (wrong/damaged product)
7. Contact Us
For any return or exchange requests, please contact us at: 📧 Email: [support@qadrihomoeo.com] 📞 Phone/WhatsApp: [+92 331 9374567]
🔒 Privacy Policy
1. Information You Collect
Personal info (name, phone number, email, address)
Payment information (processed securely via third-party gateways)
Order history
Device/browser data (cookies, IP address)
2. How You Use Information
To process orders and deliveries
To communicate order updates
To improve your website and services
For customer support
For marketing (only if user consents)
3. Data Protection & Security
Mention that you use secure servers, encryption, and trusted payment gateways
Customer data is protected and not misused
4. Sharing of Information
You do not sell or rent customer data
Data may be shared with:
Delivery partners
Payment processors
Legal authorities (if required)
5. Cookies Policy
Explain use of cookies for:
Better user experience
Analytics
Remembering user preferences
6. User Rights
Users can:
Request access to their data
Request deletion or correction
Opt-out of marketing emails
7. Third-Party Links
Your website may contain links to other sites
You are not responsible for their privacy practices
8. Updates to Policy
You may update the policy anytime
Changes will be posted on this page
9. Contact Information
Provide email/phone for privacy-related concerns
⚠️ Disclaimer
Homeopathic medicines should be used under professional guidance
Results may vary from person to person
Information on the website is not a substitute for medical advice
